Privacy Policy

Who we are

Coffee Baby is a Dominican-inspired mobile coffee cart based in Providence, Rhode Island, providing coffee catering for events and drinks you can order online for curbside pickup. This policy explains what we collect when you use our website, order from us, and request our services. Questions? Email Coffeebabypvd@outlook.com. Coffee Baby is operated by Coffeebaby LLC, 589 Public St, Providence, RI 02907.

What we collect

• Event request details you submit: name, email, phone, event type, date, location, guest count, drink preferences, and any notes.
• Pickup order details you submit when you order online: name, mobile number, email (optional), the car you'll be in (optional), your pickup time, what you ordered, any tip, and any notes. When you press “I'm here” on your order page, we record the time you arrived.
• Delivery details, if you choose delivery when we offer it: your delivery address, any apartment or unit number, and any delivery instructions. We use them to check that you're inside our delivery area, and we show them, with your name and mobile number, to the driver bringing your order.
• Order notifications, only if you turn on “Notify me” on your order page: the push subscription your browser gives us for that order, so we can tell your phone when the order is ready.
• Apple Wallet passes, only if you add your order or rewards card to Apple Wallet: the pass shows your order code, name, items, total and pickup details (or your stamp count), and we keep the device registration Apple Wallet sends us so the pass can update itself.
• Payment information for deposits and online orders. Card details are collected and processed directly by Stripe. We never see or store your full card number.
• Rewards stamps: when the rewards card is running, each paid drink adds a stamp to a card kept under your mobile number, and a full card creates a one-time free-drink code. We keep the stamp count, which orders earned it, and the code. Checking your stamps on the Rewards page shows the count only.
• Basic technical data (e.g., IP address) used only to keep the site secure and prevent spam.
• Your account, if you sign in: your email address, your name if Apple or Google shares it with us, and how and when you signed in. See “Accounts and sign-in” below.

Accounts and sign-in

You don't need an account to order. If you want your rewards and past orders on any phone, you can sign in on the Account tab with Apple, with Google, with a passkey (Face ID, Touch ID or your phone's screen lock), or with a one-time code we email you. Signing in the first time creates your account; there is no separate sign-up.

• What we keep: your email address (or the private relay address Apple gives us if you choose “Hide My Email”), your name if Apple or Google shares it, and when you signed in. For a passkey we keep only its public key, the kind of device it was made on, and when it was added and last used. Your face, fingerprint and screen lock never leave your device and are never sent to us.
• What your account shows you: orders placed with your account's email, and with any other email you add after confirming it with a code we send to that address; the rewards card for the mobile number on your most recent paid order with those emails; and free-drink codes earned by those orders. It shows only what your order pages already show.
• Signing out and deleting: signing out ends the sign-in on that device, and you can remove a passkey or an added email from the Account tab at any time. To delete your account, email us and we'll remove it. Your past orders stay in our records as described below.

How we use it

To respond to your request, prepare and send your quote, process your deposit, coordinate your event, and communicate with you about it. For online orders, to take payment, make your drinks, have them ready at your pickup time, and bring them out to your car. We send transactional emails (like quote confirmations and order receipts) via Resend, and new requests and orders reach us as a text message to our own phone. We do not send marketing email unless you ask us to, and we do not sell your information.

Who we share it with

We share information only with service providers that help us run the business:

• Stripe: payment processing.
• Resend: sending our emails.
• Inkbox: delivering new-request and order alerts to Coffee Baby by text message (your name, car, and order, so we know who to bring it to), and, if you ask for them, order texts to you (your phone number and order code).
• Supabase / Vercel: secure hosting and data storage.
• Apple Maps: if you choose delivery when we offer it, the delivery address you type is sent to Apple Maps for address suggestions, and we send that address to Apple Maps to place it on the map. Our service-area and pickup maps are also loaded from Apple Maps.
• Browser push services (such as Apple, Google or Mozilla, depending on your browser): deliver order notifications if you turn them on. They pass the notification on to your device.
• Apple and Google: only if you choose to sign in with them. They confirm who you are and tell us your email address (and your name, if you allow it). We don't send them your orders.
• ELEVARESTUDIO LLC (doing business as Elevare Studio): builds and operates this website on our behalf.

Order texts

If you text START to (949) 239-7755, we text you about your order: when it's ready, or when a delivery is on the way. We only text the phone number you gave with your order, only about that order, and never with marketing. Message frequency depends on your orders. Msg & data rates may apply. Reply STOP at any time to stop, or HELP for help. Your number is never sold or shared for anyone else's marketing, and texting opt-in data is not shared with third parties.

Cookies

We use only essential cookies needed for the site and secure sign-in to work. For basic, privacy-friendly analytics we use Vercel Web Analytics to count visits and understand which pages are used, it sets no cookies, does not track you across other websites, and does not identify you personally. We also keep our own simple visit log: the page visited, the website that sent you (its name only), any campaign tag in the link, and an anonymous visitor code made from your IP address and browser that changes every day, so it can't be traced back to you or linked across days. It sets no cookies, and entries are deleted after 400 days. We don't use advertising trackers, and we never sell your information. When you build an order, the drinks in your cart are saved in your own browser so they are still there if you leave and come back; that stays on your device and is cleared once your order is paid. A short list of the orders you placed on this device (so the Account tab can take you back to them) is kept in your browser the same way, and never leaves your device unless you open one of those orders. If you add the app to your home screen, we count that once, anonymously (no name, no device ID, just whether it is an iPhone or Android); a small marker in your browser stops it being counted twice.

Your rights

You can ask us to access, correct, or delete the information we hold about you, just email Coffeebabypvd@outlook.com and we'll take care of it. Depending on where you live (for example, California or the EU), you may have additional rights; we honor these requests regardless of location.

Data retention & children

We keep event and payment records only as long as needed for the booking and our legal/tax obligations, then delete them. Our services are not directed to children under 13.

Changes

We may update this policy from time to time; the “last updated” date above will change accordingly.